Coping with being main point of contact for wellwishers

My Mum has gone from being a healthy and active person to being terminally ill with stage 4 breast cancer in the space of a few months (it turned out her aches and pains weren't just "an inevitable part of growing old").  The oncologist was very optimistic about chemo giving her an extra couple of years but she reacted very badly to the first dose with multiple infections, including pneumonia.  The treatment has maybe improved her appetite a bit but she's still suffering unbearable pain which needs heavy medication, so understandably, she doesn't want any more cancer treatment.I've come back to the UK from Oslo, where I've lived for 6 years, to be with her.  Mum's very stoical, and she's in hospital so my burden is not very high in caring for her.  

My problem is dealing with her huge circle of friends and family.  We've lived in several far flung places as a family and my parents were always very popular, so there are friends all over the place and a lot of people are very concerned. I completely understand but I'm finding that I'm having to have the same conversation over and over (sometimes with the same people) about how she is today, if we can find ways to convince her have more treatment, how does she look, what's her state of mind, when can they visit.  What's more, people think I need cheering up so they call to chat about the weather, what they had for dinner.  I hung up the phone mid conversation yesterday because I couldn't get the person to stop talking.  I now can't bring myself to pick up the phone.

Meanwhile, I need to be able to talk to my own friends to work through my feelings.  I'm not a very typical person and I find that most people don't really relate to the real me, so it's critical that I can talk to my friends, who are mainly back in Norway.  But I'm so exhausted with putting on a front for people who expect me to be normal that I don't have the energy to contact them.  I also need time on my own so I can work things through from my own perspective.

And of course, I want to spend as much time as possible with my Mum, be there for her, understand her feelings.

So what to do?  I've thought about blogging - that's what I would want if I were the ill one - but I suspect that generation will find the idea horrendous (not least my Mum); sending a group email (OK, but then I would have to deal with individual responses). Asking people to SMS if they're just checking if they can visit?  We've already designated a few points of contact but there are about 7 of them and not everyone takes notice anyway.

Also, does anyone have any tips for things to say when you just want to end a conversation?

Thanks...

  • Well this just goes to prove that I'm completely on my own.

     

  • Hi Makingwaves,

    Sorry to read your post about your mum and the problems you're having with being the main point of contact for your mum. 

    Some of the things you've already suggested (blogging and emailing) were on the top of my suggestion list, so you're one step ahead of me! 

    Is there a way to screen the calls that you're receiving (caller ID / answerphone) so that at least you can take some control back as to whom you speak to. In the early days after my diagnosis  and treatments, my partner and I set up a 'Ring Tree' where my partner rang two or three main people at the top of the tree and then these people were asked to relay the message to another group of people under their name. 

    It seemed to work well and took away that onerous task of repeating things over and over again. My partner also said that we would call to arrange visitors, when I felt up to it and he explained that we as a couple needed some space and time to adjust to our new situation .

    On the whole, most people were very understanding. As for your question about how to get off the phone . . . that's a tricky one, but ad I've a hands free/portable phone, I've nipped and rung the doorbell before now and said I need to go, or that I need to get ready for a nurse visit or I'm expecting a medical phone call so need to keep the line free. Stretching the truth has saved my stress levels a few times! 

    Weekends tend to be quiet on the forum, but hopefully, someone else will be along soon to offer their support. 

    Take care, Jo 

     

  • Maybe a answer phone.... leave message about mum, so friends can  be update without talking much.

     

  • I am so sorry to hear about what you are going through - it must be tremendously difficult for you. I think a 'ring tree' is a brilliant idea and also will make her friends feel like they are helping, which I am sure that they would like to do.

    If not, have a word with the hospital and leave an ansaphone message on your phone to direct people to ring the nurses directly for updates. They can also say that visitors are not advised for mum if that is what you decide too.

    This is your mum's time with her family, so don't feel bad for others. They are not friends if they don't understand.

    All the best x

  • Hi

    For the almost three years that my husband had incurable cancer I too was the point of contact for family and friends (as he travelled the world on business before his cancer diagnosis there were many people far and wide who cared about his progress). I had to explain to everyone that he did not wish to talk about his illness directly and that I could not be constantly updating and so I took the lead and told them that when there was an appointment (initially) and then when his condition changed, I would let them know. I was guilty at times of sending 'group' e mails but on the whole people understood. As my husband did not go into hospital I explained that the phone was best left clear of incoming calls as he would struggle to reach it.

    As to how to bring a conversation to a close if it is all getting to much, be honest and tell them how tired you are and that you need some space to help your Mum. As your Mum is in hospital pass on the ward telephone number and they can make direct enquiries as they will be best placed to decide on visiting. (This worked well when my Dad was in the hospital and then the hospice during his own cancer illness).

    You may find you get more responses after the weekend as not everyone comes to the forum every day.

    All the  best  Jules