Colposcopy booked but I haven't been given my biopsy results. Been told not to worry. Has this happened to anyone else?

Looking for advice. 
had heavy irregular blending for over year. Clear smear, found cells on outside of cervix. Went for biopsy. No results 4 weeks later. Rang and said they have results, receptionist couldn’t tell me what they said as wasn’t clinical and didn’t understand them but not to worry. Now have a colposcopy booked? Anyone had any of this in this order?