Ok so, I'm 30 and female. Back in April 24 I booked an appointment at my GP to check a lump which had appeared on my right breast, there was a 6 week wait for an appointment. On 31st May 24, I had my appointment, the doctor looked at my breast, didn't touch, and said I would be referred and it could be weeks or months. He didn't know. 1 month passes and we're now at the end of June, my lump is now starting to change, it's slightly bigger and is rough to the touch. I checked my NHS app and it had no details of a referral. So I called the GP and the receptionist confirmed I should have had the referral, however to chase this up I needed an appointment with the GP again, so I booked one in 2 weeks time which was the closest date, but this was over the phone.
When I had my phone call, it was a different GP who called, he said he can't do anything as he hadn't seen me. I asked for a face to face appointment, his reply was "I don't do the receptionists job". Later on that week I received a text saying my referral request was sent by reception and to expect to receive a date.
To this day, I still have no referral date on my NHS app, nor am I listed on the waiting list.
I'm just lost, I don't know how else to get this request through. I'm so close to going private, but I don't have the money so that would mean falling short on another bill. Is there anything else I can do? Anyone I can speak to?
To top this off, last week I lost a friend to cancer at the age of 34, who's symptoms were missed by a GP until it was too late. I also have family history with breast cancer, my grandma and my cousin have both had and got through this with treatment.
I appreciate any help or advice you could give. Thanks