Helping someone

Hey everyone, I am new here but have a situation which is not new to the community. 

Today someone close was unexpectedly told they are stage 4, details tbc, and they are not ready for this. 

I am physically remote to them but may be the closest person they have to talk to and they’re not good at talking. 

I’ve tried to help today with how I expect they will be feeling. If anyone has any links or advice to what may help me to help them in the times ahead, I’d be grateful. Thank you.