Could receptionists put people off seeing their GP?

Hello everyone,

As you may have seen in the news last week many  people are putting off seeing their GP due to feeling uncomfortable with talking through symptoms with their doctors’ receptionists while a lot of others say they're “finding it difficult to get an appointment with a particular doctor”, you can read about the story on this CRUK press release.

This got me thinking, what aspects could be improved when trying to book an appointment to see your doctor?

Parents
  • Hello.I cant even see my GP.I have to fill out and online form and if I am lucky the GP will call me after 2 days.Its disquisting. My question is what are the GPs doing then all day in the office?

    I have stage 4 cancer and  I dont have a pimple on my nose or broken toenail.

    Sorry.but NHS services going downhill now we have the virus and soon we will have the winter flu and winter bug.Then what?If I fall and break my leg should I stay at home and fix it by myself?Its a disgrace.

    Denise

Reply
  • Hello.I cant even see my GP.I have to fill out and online form and if I am lucky the GP will call me after 2 days.Its disquisting. My question is what are the GPs doing then all day in the office?

    I have stage 4 cancer and  I dont have a pimple on my nose or broken toenail.

    Sorry.but NHS services going downhill now we have the virus and soon we will have the winter flu and winter bug.Then what?If I fall and break my leg should I stay at home and fix it by myself?Its a disgrace.

    Denise

Children
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