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Could receptionists put people off seeing their GP?

Moderator Renata

Hello everyone,

As you may have seen in the news last week many  people are putting off seeing their GP due to feeling uncomfortable with talking through symptoms with their doctors’ receptionists while a lot of others say they're “finding it difficult to get an appointment with a particular doctor”, you can read about the story on this CRUK press release.

This got me thinking, what aspects could be improved when trying to book an appointment to see your doctor?

Parents
  • Offline

    I blame the GPs myself. I spent 2 years going back and forth to them and they ignored me. Refused to send me for tests.

    im still deciding whether to make a complaint.

  • Offline in reply to Debbie123

    Hi Debbie,

    My GP was quite upset when I was diagnosed as she had followed NICE guidelines on who to send for tests and when. Apparently according to NICE  I was ten years too young, too slim, never smoked and was too fit to have a significant risk of having Stage 4 Oesophageal Cancer. Thankfully, NICE guidelines to GPs have since been changed. Too late for me though :-(

    Best wishes

    Dave

  • Offline in reply to davek
    Hi Dave I'm so sorry about your cancer. Keep smiling and live life to the fullest. There's no cure now for me but I'm waiting to see if I can be accepted for radiotherapy treatment. If I had been sent for tests originally I would have had a chance of getting better. My anger is still with my GPs no matter what excuse that they come up with. Rules need to be changed. My main concern is my son, who is 9 years old. He knows that I'm ill but the extent of it is that he doesn't know if I'll live through it or not. Debbie
Reply
  • Offline in reply to davek
    Hi Dave I'm so sorry about your cancer. Keep smiling and live life to the fullest. There's no cure now for me but I'm waiting to see if I can be accepted for radiotherapy treatment. If I had been sent for tests originally I would have had a chance of getting better. My anger is still with my GPs no matter what excuse that they come up with. Rules need to be changed. My main concern is my son, who is 9 years old. He knows that I'm ill but the extent of it is that he doesn't know if I'll live through it or not. Debbie
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