My wife has triple negative breast cancer and has to go to the hospital every week for treatment. The West Midlands Ambulance Services take her and bring her back but keep saying she should not have transport to the fact today when she was having treatment the ambulance transport office said they had booked her transport but in fact had not resulting in her almost missing her treatment and on the return left her sitting in the hospital for almost 4hrs waiting for transport home only to find it had not been booked. Is there any other way of booking transport without this happening again. Is she entitled to a social worker.