Don't know how to access CT results

I moved for uni and registered at a new GP. Before this I had an ongoing issue my GP at a different city was following they were the ones to refer me for CT scans. A week since that I had called my old GP thinking I'd be able to access it but they said they can't access it (receptionist) since like i've been unregistered from them which I didn't know happened probs automatically. called my new GP and they said to call the CT scan hospital. hospital told me it's my GP's responsibility to follow up and that they can't send it to my new GP only to the GP and specific doctor that has sent me for it. so now its been 2 weeks since the scan and i just thought that because it'll get sent to my original doctor who was following the issue surely they'd call me with the results. I forgot what the nurse said at the hospital if i'll get the results mailed or called. 

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  • Hiya, i work in this field.  Transferring people to new gp's. During and around September, we're inundated with students moving the length and breadth of the country and registering with new gps in other health boards.

    What should happen, anything sent to your own gp should be moved to your new gp. It's the Healthboard/trust that does this, not your GP. If that hasn't happened, call your old surgery and request this is done. But it's ultimately the responsibility of your new GP surgery to make sure they have requested your records. It used to be physical letters and records, but it's all digitalised now, so get them to get the ball rolling. They'll send it to the new  healthboard/trust, and the health board sends that information onto your new health board. It should take mere days. not weeks because, yeah, it's all digitalised.

    A problem with hospital and gp records, they are 2 separate things. but anything sent from the hospital to your gp should automatically now be added to your records because like i said, it's all digitalised. You have a unique NHS number or CHI number (if you're in Scotland) and that doesn't change whether it's gp or hospital records. If you've moved from England to Scotland or vice versa, that can and will take longer because they use 2 different systems. But correspondence gets filed under your NHS/CHI number, not with the referring gp.

    One thing you quickly learn when you work for the NHS or run into an issue, there's absolutely nothing "national" about the National health Service.

  • Yes I would say that's absolutely correct- call your new GP and ask them to request your medical notes be sent to them. 
     

    The problem now is the results of your CT will be sent to your old GP surgery, who when scanning the documents into your file will see that you are no longer their patient. I wonder what will happen to the results? Possibly they are obligated to send on to your new GP? I'm not sure the protocol. 
     

    If you don't get any joy- ask your new GP surgery to send you for another CT SCAN and try to stay in that area while you are going through tests and getting results. Or an alternative is re-register back at your old GP (you might have to visit them during the week while they are open to do this) and keep there while you are going through tests. 

  • i'm sorry to update this again but ive contacted boht GP's and both dont have them even tho the hospital has booked for me to be seen urgently .... are they witholding the scans?

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