I was referred for an 'urgent 2 week" pathway for a scan on my neck on 28th April. This is due to a mass growing in my next / lymph node area for over 10 months (doctor has been monitoring it as it has grown quite a bit recently). My doctor told me I would get an appointment for the scan within 2 weeks.
I didn't get called so I called the doctors. They told me to call the hospital and chase it with them which I did. The hospital said that the GP had tried to put it through as a CT scan because I'd had blood tests come back as abnormal and the hospital said there was no need for a CT and wanted the form to say ultrasound. So they told me to chase my GP and get a new form sent over.
So I called my GP, who told me she was doing a new form to satisfy the hospital, and it would be sent over the same day. The next day the hospital confirmed they had recieved the form with me, and said they would call me the next day to make my appointment once the form had been put on the system etc. They didn't call.
I called today to chase this and the hospital (now a different woman) said that as the corrected referral form didn't arrive with them till yesterday, I would now have to wait all over again for an appointment and it was likely to be around 4 weeks from today! I said I didn't know why I should suffer because the original form wasn't filled in to their satisfaction by my GP. I told them it would mean I would be waiting at least 6 weeks by then and she just said 'take it up with your GP;. Helpful.
I did call my GP surgery today and the receptionist said she would try and get the GP to chase it and make it more urgent. But i'm not fholding my breath as all I seem to do is get passed from the GP to the hospital and no one ever calls me.
But I just wondered if there were any other routes I could take to speed this up apart from going private? Could I complain to someone about the mix up? Or is this just normal now due to COVID delays? I feel like this wouldnt have been as bad if my GP had told me there would be a six week wait at the start, but when I thought it would be two weeks, I have spent the last 2 weeks on tenterhooks, all day every day at work waiting for a phone call and not getting one. The thought of doing that for aother 4 weeks is awful.
Any advice?