Neck lump - telephone consult with ENT?

Hey, I obviously know things have changed due to Covid, however, has anyone had a neck lump and further symptoms requiring a red flag referral only to initially be given a telephone consult? I would have assumed that ENT would have to actually look at the lump and investigate which obviously cannot be done over a telephone consult.

Any reassurance would be appreciated! 

  • I'm sorry you're having to have a telephone consultation before being seen by ENT in person Cylfai. As you've pointed out this is most likely due to the pandemic but fingers crossed it won't be long before they can examine the lump.

    Hopefully some of our members who have been in this position will let you know how they got on soon but you can find out more about seeing a specialist during the pandemic at the bottom of this page.

    Kind regards,

    Steph, Cancer Chat Moderator