Cancer Research UK main site
  • Replies 6 replies
  • Views 3372 views
  • Users 0 members are here

Results by phone

April2020
Offline

Hi,

I had a womb biopsy, as well as an ultrasound and blood test for markers.

I was told I'd get the results in 2 weeks - that fell last Monday.

As I'm sure you'll all understand, I've been rather obsessed with watching for the post, but nothing came.

I rang up and the very friendly admin lady told me that the test results were back, but she couldn't give me them over the phone, as I might have questions. She said the consultant would look at them, dictate a letter and then it would be typed up and then posted - probably another week.

I asked about the blood test and she said that was fine i.e. giving me the result over the phone.

Does anyone know if it is possible to get the other result over the phone? I really don't want to wait for a letter, especially if it only gives me an appointment that I will have to wait even longer for.

I'm not bothered about being given it gently or having the opportunity to ask questions - I presume if the result is bad, I'd have to go in for other treatment anyway, so I can ask anything then. But if all is clear, it would be good to know and be able to get on with my life. So much during covid has been by phone, it seems reasonable to be able to get a result this way.

 

Has anyone been able to get this?

 

Thanks in advance :)

Parents
  • Offline

    Hi,

    Receptionists are not allowed to give results over the phone because they can't answer any questions you may have, not having any medical qualifications. It's also important to point out that, although your test results may be back, they may not yet have been discussed at the Multi Disciplinary Team Meeting (MDT). All results, whether good or bad, are discussed at this weekly meeting - it involves the department consultants, nurses, radiographer & oncologist. Once discussed, the patient is then informed so this can sometimes hold up the results.

    I can only speak from my experience with my melanoma (dermatology) clinic. If I was trying to get my results asap I would ring & ask to speak to one of the cancer nurses in the department. They are allowed to give results over the phone, unless the consultant has expressly noted that they wish to speak to the patient themselves. So it may be worth ringing the clinic again & asking if there is a cancer nurse in the department that can give you your results - it's worth trying. Otherwise, I'm afraid you will have to wait for the letter.

    Good luck, I hope you aren't waiting too long and that the results bring good news,

    Angie (melanoma patient)

  • Offline in reply to AngieT

    Thanks Angie - I've just tried to get through, but no answer at the minute, but thanks for the advice and thanks for your best wishes. Best Wishes to you as well, Julie

Reply Children
No Data

Speak to a nurse

Quick links

Follow us

Registered with Fundraising Regulator (logo)
Cancer Research UK is a registered charity in England and Wales (1089464), Scotland (SC041666), the Isle of Man (1103) and Jersey (247). A company limited by guarantee. Registered company in England and Wales (4325234) and the Isle of Man (5713F). Registered address: 2 Redman Place, London, E20 1JQ.