6 days ago I felt a pea sized hard non movable lump on my neck it’s near my earlobe Right under my jaw I phoned the doctors and got in the next day I was in there for about 1 minute all she did was feel it was there and say yeah you’ve got a lump on the left side but not the Right side so I’ll have to refer you and pointed at the door to leave so that hasn’t reassured me! I keep poking at it everyday hoping it just goes I got a letter from the hospital to say i have a video appointment on Tuesday but I don’t see what a video appointment can do?