5 weeks and still waiting

I was referred under the two-week-wait pathway on 4th October, and the biopsy was carried out on 24th October. I was informed that results are usually available within 2 weeks, and at most 3–4 weeks. It has now been over five weeks, and I have still not received any update or results.

During this period, I have made several attempts to follow up. I have:

• Left three messages with the consultant’s secretary

• Contacted PALS via email

• Called the pathology lab, who informed me that the results were completed and sent to the consultant on 3rd November

• Contacted my GP, who has confirmed they have not received the results either

Despite these efforts, I have received no communication, feedback, or timeframe for my results. 

Has anyone else had there results sat with the consultants and not heard anything? I work nights and barely sleeping for fear of missing a call. But can't speak to an actual person from the gynae department to get answers.