I suspect their original answer might mean it's policy never to give anybody results over the phone as some results are bad and also people may want another pair of ears for good or bad results so they wait until people have somebody with them rather than specifically meaning they think you need somebody with you due to the nature of your results.

And honestly, I'd rather have somebody with me for good results too because it's easy to overthink things, doubt yourself, wonder if you misheard or forgot something. I know when I had an appointment after being operated on for thyroid cancer, the doctor said that it could cone back but I'd still have a good chance of a normal life expectancy. My immediate understanding was "even if it comes back, you won't die of it," but then afterwards I started thinking, " he just said a good CHANCE." Did he mean, I MIGHT still live?" So I was glad my mum had been with me and she too had interpreted as "it almost certainly won't kill you."

I know the temptation is to try and read a message into everything but there's a good chance they just have the same rules for all news, good or bad, because if they fave out good news over the phone and then had ti tell somebody they couldn't give them their results over the phone and that person knew others had been given them that way, then they'd REALLY be thinking the worst!

Thank you MargaretMary  I know exactly what you mean about the thinking about things afterwards & changing them slightly. Thank you for the reassurance. It has really helped me. I really appreciate it thank you. 

Thank you MargaretMary  I know exactly what you mean about the thinking about things afterwards & changing them slightly. Thank you for the reassurance. It has really helped me. I really appreciate it thank you.