Hi, I had a skin biopsy 17 weeks ago in Cardiff. I was originally told the wait was 6 to 8 weeks. Then it was changed to 10 to 12 weeks and the last time I phoned I was told 14 to 16 weeks. It's now 17 weeks and I still haven't heard. I have phoned the consultants secretary 3 times and fobbed off. I think this wait is absolutely ridiculous and totally unacceptable. How do I complain? What can I do about this? I'm so anxious about this it's making me ill honestly.