PCN for side effect management

Hi I was diagnosed with cervical cancer aged 23. I got the all clear after chemo/radio/brachytherapy and finished my uni course. Today after 13 years of being on HRT and treatment for bladder/bowel side effects I received a PCN letter from NHSBSA with a fine of £100. 

This is not something I need to deal with on top of the bladder/bowel long term idea effects of my treatment alongside working full time ironically in the NHS. 

Despite the side effects I have not had a day off work despite monthly flare ups and deal with them independently as there is nothing else available help apparently according to the gastro consultant. No

I've got I touch with my local MP, Eve Appeal and my GP. But wondered if anyone else had any experience of this? The only medication I request is my normal repeat prescriptions that were started 

  • Hi Ribbons89,

    I have just looked up guidance about what to do about this online and I have copied this below - I hope that you find this of some help.

    "To respond to an NHSBSA Penalty Charge Notice (PCN), follow these steps:
    • Understand the Notice: A PCN is issued if you incorrectly claim free NHS prescriptions or dental treatment. You must respond by the deadline on your letter to avoid further charges. 
    • Respond Promptly: Act within 28 days of receiving the notice to stop future fines. If you believe you were entitled to free NHS care, gather evidence to support your claim. 
    • Use the Official Portal: You can challenge or pay your PCN through the NHSBSA’s official service. Make sure to have your reference number ready. 
    • Provide Evidence: If necessary, send proof of your entitlement to free NHS care, such as Universal Credit statements or medical certificates. 
    • Contact Support: If you need assistance, you can chat with NHSBSA support online or call their helpline for guidance.  
      For more detailed guidance, get in touch with the NHSBSA websiteThere is lots of information on NHS Fine Help online or you can contact the NHSBSA direct
      Kind regards,
      Jolamine