Who do I complain to ?

 I’ve been given at least 4 medications containing lactose despite them being aware of this. I’ve been in hospital 10 days now which wouldn’t have been necessary but more than that is the sickness I’ve had to suffer. They apologise but it still happens again who should I complain to.

 

With metastatic cancer I’m going to be an going patient and they’ve destroyed my trust in them

  • Hi River, ask to speak to the hospital ward Manager first, if this doesn't help then contact Pals, the patient advice line, each Trust has one so ask for their contact number and explain what is happening to you.  They are very good and will help you a lot.  Good luck, Carol