A person close to me is coming up against a cancer service that is proposing to treat the illness (in their tried and tested ways) rather than treat the patient. A recent scan seems to have provided confirmation bias to a pre-scan predicted and preferred course of action, but they refuse to show her the scan and talk it through with her (she has some medical training so is familiar with these images). They are pushing more scans (more radiation), and another chemo course. She asks about a surgical alternative but is facing a brick wall. The fear is she is being labelled as a “difficult patient” who does not deserve their efforts to save her life. Without any new test her stage 3 status suddenly became stage 4, and she only found that out through the radiologist. Is there a service which provides an informed advocate who speaks the language of the specialist clinicians to attend appointments with the patient and ensure that a meaningful consultation takes place?