Smear test result delay ??

Hi  

 

can anybody tell me if there is a delay on smear test results, I was told I would get them back within 4 weeks but it's now been 10 weeks and I've had nothing and I'm getting worried, what if it's got lost or if it's positive and I don't know I've called my doctors, they were not very helpful they told me to call Jo's trust and I can't get through

 

can anybody help, thank you x