My Mum had a Mastectomy on the 31st July and had nodes taken at the same time to be sent off for testing more we're taken than originally discussed, we have been given dates for consultations but these continuously get cancelled her appointment has now been changed until 12th September. The consultation is for the results and further treatment if required and yet it has been deemed acceptable to just keep pushing the date further back. To make matters worse we can never seem to get through to her Macmillan nurses and now we have they believe she has Seroma but can't give her a date to arrange so they'll be calling her back possibly tomorrow. She had told them this was hurting and uncomfortable for weeks yet nobody has done anything and again she is told to wait.
My Mum is a larger lady and has had her left breast removed leaving her with the right which is a mental state of shock as it is and she has been left over a month with no consult and no reassurance no communication and no one to check on her. She is struggling so badly with her mental health and I feel extremely upset to watch such a strong woman be beat down because of the incompetence of the NHS system. We don't know any answers and have had no guidance, we are just sat waiting to find out the results and it's spiralled her into such a negative state of mind.
But where is the support? Who do we go to when we can't even get through to the nurses? What actual resources are there? Who can you complain to? It just seems so very wrong.
Sorry to come across rude but I can't keep watching her suffer mentally I need to find resources to help her.
Thank your for your time
