Hi my uncle who is 70 years of age has recently been diagnosed with a malignant tumor on the lung ? As well as chronic COPD . He recently split from his long term partner approximately 6 months ago and has been staying at my mum's house ( his sister ) on the settee as their is no bedroom available for him in the property . My is 79 years of age and also suffers with ongoing long term medical conditions the situation is not ideal for either of them and it is having a massive impact on both their health and wellbeing creating other issues such as stress and anxiety they have no help or support in place they have been trying to sort his housing status out with no luck as neither of them can use internet he is also registered deaf and neither of them can store or register information if not given by form of direct communication ( face to face ) we have now managed to register him onto property pool plus as advised by the council with the support of a duty solicitor and a support worker from better lives.org we have provided all relevant info that was requested .

After hearing nothing back after the application was made for property pool we were told this was necessary in order to apply for housing under the extra care support scheme through the council after some digging we finally logged on to property pool to check status of the application only find he has been placed into band b ( non urgent) ? And the application for the extra support scheme was declined meaning he is not eligible for supported accommodation or other suitable properties that suit his needs. No body who was involved in the process of his  application or in the decision making of the application has been in touch to assist further or to update on the current outcome. Social worker involved has advised me she handed the case over to another department but can not give me contact details as she has closed her part of the case .

We are desperately looking for advice and assistance and have no knowledge of who or were to obtain some support asap before this terrible situation and lack of support from authority such as the council takes it's toll on either one of them and it's to late I'm sorry if I sound dramatic but it's hard to describe any other way any help or signpost to go would be much appreciated thanks in advance