Ileostomy Hernia Belt and Cup

My husband was measured for this 6 weeks ago and has still not received the belt.  We have chased this up with numerous people including Suportx whose representative took the measurements and are making it and nobody knows what's happening.  Some say they will look into it for us and then never get back to us.  My husband is now at his wits end as this is preventing him from living as normal a life as is possible with a stoma.  His physio has cleared him to go back to golf over a month ago, but only with the hernia belt.  This may seem like a trivial thing, but when living with cancer the small things are important for mental wellbeing.  Is a six week wit for such a product normal?

  • Hello and thanks for your post

    I'm afraid as we are not part of your husband's hospital team we can't say how long he will have to wait for his ileostomy hernia belt.

    This is something his stoma nurse should be able to advise him on. You often have to call and leave them a message and they should get back to you.  

    I hope you both get some answers soon. Give us a ring if you would like to talk things over. The number to call is Freephone 0808 800 4040 and the lines are open from 9am till 5pm Monday to Friday.

    Kind regards,

    Celene