Hello and thanks for your post

I’m sorry to learn that your mum has to wait a lot longer than she was originally told to have her mole investigated.

We are hearing from some people telling us that they are waiting a lot longer to be seen after they have been referred urgently by their doctor. We are aware that the NHS is under huge pressures at the moment due to staff shortages.

I am not sure if you can speed this up but if you have not already done this let your mum’s GP know about this. They might be able to refer her to another hospital with a shorter waiting time.

It might also help to talk with the hospital's Patient Advice and Liaison Service ( PALS) , they can investigate this and it could speed things up, but I'm afraid this is not guaranteed.. You can contact them via the hospital website or by ringing the hospital switchboard.  

There is always the option of going private . I'm afraid I don't know how much it would cost. But in most hospitals now there is a Private Patient's Officer who may be able to advise on this further. The Private Health website has information about private hospitals in the UK and may also be able to give you some idea.

I hope this is of some help. Give us a ring if you want to talk any of this over. The number to call is Freephone 0808 800 4040 and the lines are open from 9am till 5pm Monday to Friday.

Kind regards,

Celene